Driven by “many technology-loving guests and employees”, CHF says it has been looking for a suitable communications tool to support the needs and demands of its residents. “The Criton system allows CHF to provide all information a guest might need to know about their apartment and neighborhood right on their own device,” says the company.
The CHF app contains information about all the five properties in the Netherlands, the amenities offered in each one of them as well as recommendations on the best local restaurants, shops and medical centres in the neighbourhood. The app will facilitate and support all types of communication between the residents and Corporate Housing Factory.
Jouke Baaima, co-director of Corporate Housing Factory, said: “We were looking for an app solution that understands the serviced apartment business and that could grow with us along our expansion plans as well as support the current state our business is in. The app was created as an extra service to our guests and to enable them to have a hassle-free stay with all the information they may need right at their disposal. Compare it to having a concierge in your pocket.”
Michael Berendsen, co-director of Corporate Housing Factory, added: “we looked at several solutions and are confident that we found the best partner in Criton to deliver the technology to help us deliver an even better guest experience.”
Julie Grieve, founder and CEO of Criton, said: “We are delighted to be working with Corporate Housing Factory and to have supported them with the creation of their digital concierge which will help them enhance their guest experience and establish a strong relationship with their guests. It is a real pleasure to work with a company which recognises the needs of today’s travellers and wants to make the most of what technology now has to offer.”
