Mark Harris joined the business travel industry in 1990 and has been a director of specialist marketing consultancy Travel Intelligence Network since 2005. A former marketing director of Expotel and First Option, and head of marketing at ITM, he was voted the business travel industry’s Personality of the Year in 2006. He has written five editions of both the Global Serviced Apartments Industry Report and Meetings Industry Report, over 20 white papers and edited many client magazines. One of the team behind The People Awards, he is also a regular contributor to trade media and moderator/presenter of industry events.