Miles Hurley

Miles Hurley
Miles Hurley joined the team for IHM and SAN in January of 2019. He is from Atlanta, Georgia, USA. He graduated from the University of St Andrews with a degree in Modern History and International relations, and wrote and edited for four separate publications during his university period. Miles is an avid theatre-goer, amateur actor, and is a practicioner of Mixed Martial Arts.

Urban Living Webinar: The Future of Work

Reading Time: 3 minutes In the lead up to International Hospitality Media’s Urban Living Festival, SAN editor George Sell hosted the second in a series of webinars on urban living trends.

Service with no smile: Hospitality’s strained mental health

Reading Time: 8 minutes Worldwide: Working in a service industry has never been an easy profession. The combined balancing acts of being efficient, courteous, welcoming and adaptable for a long shift create mental friction for even the most tenured professional. This goes double for those who work in hospitality, whose hours are irregular, whose efforts are expected to be extraordinary, and who work in businesses with extremely thin margins. These are all recipes for stress.

Serviced apartment industry reacts to Brexit

Reading Time: 4 minutes UK: Though Big Ben did not bong, the deed is done. After years of uncertainty, the UK’s European Union withdrawal agreement finally went into force on the 30th of January.