Reading Time: 4 minutesIn the latest IHM Urban Living webinar, more than 450 sector professionals signed up to hear how investor sentiment has been effected by the coronavirus crisis across all sectors of the hospitality industry.

Reading Time: 4 minutesFor the serviced apartment and coliving industry, Covid-19 is less a passing comet than a meteoric impact. Giles Horwitch-Smith of res:harmonics looks at how to mitigate its impact.

Reading Time: 3 minutesIn the lead up to International Hospitality Media’s Urban Living Festival, SAN editor George Sell hosted the second in a series of webinars on urban living trends.

Reading Time: 5 minutesZeevou’s Hamid Vosooghfar outlines three lessons apartment operators and hosts can learn from the Coronavirus pandemic to boost their direct business.

Reading Time: 7 minutesSAN editor George Sell talks to leading serviced apartment agents about the impact of the Coronavirus pandemic and its potential influence in shaping the sector’s future.

Reading Time: 6 minutesAs airlines, hotels and restaurants try to figure out what the ‘new’ or ‘next’ normal will look like, they will also have to consider who pays for any new cleaning and hygiene standards.

Reading Time: 8 minutesWorldwide: Working in a service industry has never been an easy profession. The combined balancing acts of being efficient, courteous, welcoming and adaptable for a long shift create mental friction for even the most tenured professional. This goes double for those who work in hospitality, whose hours are irregular, whose efforts are expected to be extraordinary, and who work in businesses with extremely thin margins. These are all recipes for stress.

Reading Time: 4 minutesBack in early March I wrote an article for our sister publication Boutique Hotel News about a trending buzzword in real estate circles – the “hotelisation” of real estate. Basically it means the application of hotel-type services and a hospitality service ethos to other real estate classes such as offices and homes.

Reading Time: 6 minutesCommunications and content strategist, and head of academic editorial content at Ecole hôtelière de Lausanne, Stuart Pallister, analyses the need for credible hygiene certification to gain trust and create jobs in the hospitality sector during the Covid-19 pandemic.

Reading Time: 4 minutesJohan Pilon of Zeevou looks at three core ideas which can help businesses become stronger in the face of adversity.