Reading Time: 4 minutes The introduction of General Data Protection Regulation (GDPR) in May this year will have a significant impact on hospitality businesses,

Reading Time: 5 minutes • What is your background? “Prior to starting Lavanda, I was head of marketing at Shutl (acquired by eBay in

Reading Time: 3 minutes Paul Smith of Touchstone Education predicts that 2018 will see large numbers of UK buy-to-let landlords changing their business model

Reading Time: 3 minutes • How is Booking.com growing its serviced apartment, aparthotel and oliday home offering in the region? “Our mission is to

Reading Time: 5 minutes • OTA-only serviced apartments Could OTAs start their own serviced apartments? Could OTA-only serviced apartments spring up with outsourced lead

Reading Time: 4 minutes • How is the German serviced apartment market performing? “The market is performing very well. Compared with 2016 we have

Reading Time: 4 minutes • What is your background? “Our team comes from Apple, and we have also held senior roles in operations, product,

Reading Time: 4 minutes Websites like Airbnb and HomeAway provide an easily accessible way to reach short term travellers looking for an alternative to

Reading Time: 7 minutes   • Andrea Coscelli, UK Competition and Markets Authority There has been a lot of grumbling about OTAs across the

Reading Time: 3 minutes After a welcome from ASAP CEO James Foice, and an entertaining and thought-provoking key note speech from mountaineer Cathy O’Dowd