UK: London serviced apartment provider Urban Stay is introducing PoddApp tablets computers to all of its 62 apartments.
The tablets allow the user to book restaurants, shows, and taxis. As the user base grows Urban Stay will also begin to introduce service ticket capability so guests can report service issues at the touch of a button. Electronic versions of Urban Stay’s welcome guides are being developed with interactive menus, walking guides, and how-to information for all of the amenities available inside each apartment.
James Swift, Urban Stay’s director of business development and operations said: “The London property market is extremely buoyant, and serviced apartments are becoming more and more the business traveller’s first choice. There is very little that one can do though to capture these seasoned traveller’s interest but with our tremendous guest support team providing in- person service at the highest level, coupled with these in-room tablets, we feel that we’ve definitely set ourselves apart. These new tablets are going to revolutionise our unique guest experience by offering a plethora of things to see and do in London, all bookable at the touch of a button.”
Jenny Dreiling, Urban Stay’s director of finance and marketing added: “The PoddApp is the most cost-effective solution of its kind in the market. This will allow us to offer our guests a completely unique experience. It is already driving down costs and making life easier for those not as familiar with navigating London as a more seasoned professional.”</p