US: Extended Stay America has launched WORKS, a “comprehensive business travel program composed of products and services”.
The WORKS program includes customised client landing pages for one-stop booking; a specialised booking process that allows companies to easily book reservations, manage travel spend and reduce processing costs; preferred partner pricing; dedicated account managers; a dedicated 24/7 customer service specialist; central direct billing; and free enrolment in the Extended Perks rewards program.
“With over 25 years of experience supporting today’s smart, self-sufficient and value conscious business travellers, we realise that our clients and their companies work hard every day – and that their lodging partner should help them achieve their goals,” said Tom Buoy, executive vice president of revenue for Extended Stay America. “Understanding what is important to them and why they buy is why we are introducing WORKS – a program designed to help them achieve their goals and to reinforce how Extended Stay America WORKS for them.”
Marcey Rader, the Savve travel expert for Extended Stay America hotels, said: “As a road warrior for over a decade, I know that business travel brings with it a unique set of challenges, for companies, the corporate travel manager booking the travel and the employees themselves doing the traveling. It’s exciting to see Extended Stay America demonstrate their keen understanding of what is important to business travelers, how they can help streamline the process and most importantly, how they can best assist companies in achieving their business travel goals.”
