IHM Insights
The Power of Partnership: Redefining What’s Possible – with IHM Insights Sessions
Partner with International Hospitality Media (IHM) — the leading voice in [Serviced Apartments, Boutique, Lifestyle & Luxury Hotels, Short Term Rentals and Urban Living] — to co-create a dynamic half-day insights event.
Leverage our media brands’ reach and expertise to engage your target audience and position your brand as a trusted authority.
Collaborate with our thought leaders (Eloise Hanson, George Sell, Paul Stevens) to discuss macro topics like asset management, sustainability, operations, experience design, payments, cybersecurity, and more.
This partnership approach aligns your brand with decision-makers and influencers across hospitality and living sectors, driving new business with the people that matter.
Ready to make an impact – Let’s talk!
Download our prospectus to find out more and get in touch with Katie Houghton – katie@internationalhospitality.media or call +34 711 02 42 31
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EXAMPLE 1/2 DAY AGENDA -18 June 2025 – London
Seamless Transactions Revolutionising Payments Across Hospitality and Living Spaces
Panel: The future of frictionless: contactless, biometrics, and beyond
Exploring the latest advancements in contactless and biometric payment technologies. Covering:|
• Increasing consumer demand for frictionless experiences
• The practicalities of implementing these solutions in hospitality and living spaces
• Future innovations – facial recognition and tokenised payments
• Security concerns and the importance of data privacy
Panellists:
Bank or payment processor
Hotel operator, BTR operator
Cybersecurity expert
Panel: Beyond the card – open banking, embedded finance, and the rise of alternative payment methods
Covering:
• The benefits of offering alternative payment methods (APMs) such as mobile wallets and buy-now-pay-later (BNPL) options
• How these can enhance the customer experience and drive revenue in the hospitality and living sectors
• The regulatory landscape and the implications for businesses
Panellists:
Open banking platform – Yapily, TrueLayer or Plaid, Hospitality consultant
Panel: Building loyalty and driving revenue: Personalised payments and the power of data
Covering:
• The strategic use of payment data to personalise the customer experience and drive revenue growth
• How businesses can leverage payment insights to understand customer preferences, offer targeted promotions, and create seamless loyalty programs
• The importance of data security and compliance in this context
Panellists:
• CRM or customer data platform provider (e.g., Salesforce, Adobe) with experience in the hospitality sector
• Marketing or customer experience expert specialising in personalised payments and loyalty programs
• Hotel or living operator who has successfully implemented data-driven payment strategies
**Agenda subject to change.