UK: Serviced apartment provider Select Apartments has surveyed its customer base to gauge attitudes about Brexit and business travel.
Select Apartments has commissioned a survey “to gain a better insight into how its customer’s are managing their businesses and what they are looking for from their business travel providers during these uncertain times”.
It says the survey was undertaken against a background of industry comments indication that Brexit will have a positive impact, especially with the weaker pound boosting more overseas investment in the UK, more visitors arriving both for business and leisure as well as the benefits for British exporters.
Simon Morrison, managing director of Select Apartments, said: “The serviced apartment sector is seeing rapid growth, a trend that promisingly looks to continue upwards. But as much as our industry is thriving we wanted to understand what business is like for our customers, across the sectors of banking, finance, insurance and management consultancy. We wanted to really understand what is happening in their companies, what the challenges are now and how we can help provide a service that meets their current business travel requirements.”
The survey, which took a sample of 4000 people across the company’s multi-sector clients, revealed that 68 per cent felt that Brexit would have a negative impact on their business, with 82.14 per cent of respondents saying they believe the UK economy will shrink over the next 12 months. On the positive side, 57.14 per cent said that their companies were not planning any staff cut backs with four per cent planning to increase their head count.
Morrison said: “What comes across loud and clear from the survey is that companies are not standing still, but are erring on the side of caution and want us to stay competitively priced and offer good added value. We already offer a free airport chauffeur service which 65.22 per cent of our respondents said they would definitely use, a Tastecard and free access to business centres in London with our new partners OSIT. We will be launching a fridge-filling service in the new year, which 34.78 per cent said they would welcome. In addition, we’ll also be launching a new text service, which will enable our customers to communicate more effectively with us, and where all our added value services will be available to book easily. This insight really has been key for us, as it will help us support our clients during these times of uncertainty and help us to develop and roll out more added value programmes that meet our client’s needs.”
www.selectapartments.co.uk</p
