UK: Staybridge Suites Newcastle, which is owned and managed by Cycas Hospitality, has been voted one of the UK’s top 25 hotels.
The property was ranked number 21 and is the only branded property or international chain hotel to make the list. The other 24 properties are all privately-owned boutique hotels, such as The Milestone Hotel and Residences, The Connaught, The Goring (London) and Belmond Le Manoir aux Quat’ Saisons. Staybridge Suites Newcastle is one of only four mainland English hotels outside of London to make the list.
General manager Lisa Crocker said: “To be recognised in a list that has been chosen by the people who matter most to us – our guests – is a real honour. With Staybridge Suites Newcastle celebrating its 10th birthday this year, it’s great to know that the experience we offer everyone who stays with us is as valued now as when we first opened in 2009.”
John Wagner, co-founder of Cycas Hospitality, said: “We always tell our hotel teams that we’ve got just two tasks – firstly to make our guests happy, and then to make them very happy. This is exactly the thinking behind Cycas’s motto that ‘our job is not over until we get a smile’. So, to get this recognition from TripAdvisor users really goes to show how important the connection is between hotel employees and long-stay guests when it comes to making travellers feel at home, and we’re hugely proud of our Newcastle team for demonstrating how they deliver Cycas’s signature positively outrageous service into each and every stay.”
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