Reading Time: 8 minutes Worldwide: In honour of International Women’s Day 2021, we highlight 12 women who are making headway for female leadership and empowerment in the global short-term rental industry.

Reading Time: 7 minutes UK: Imagine walking into the lobby of a stunning boutique hotel. You’re surrounded by plush, luxurious soft furnishings, all dark, comfortable and welcoming. The staff at the front desk seem friendly, all wearing the various protective gear they can, not to mention their impeccable dress sense. But something seems off. You have a seat and wait while the team works through your check-in. And you realise that you can only hear the tapping of keys as your name and info is put into the computer. Beyond that, silence.

Reading Time: 8 minutes Worldwide: Working in a service industry has never been an easy profession. The combined balancing acts of being efficient, courteous, welcoming and adaptable for a long shift create mental friction for even the most tenured professional. This goes double for those who work in hospitality, whose hours are irregular, whose efforts are expected to be extraordinary, and who work in businesses with extremely thin margins. These are all recipes for stress.