April 8th, 12:00 – 1300hrs BST: ENGAGE! – Out of adversity

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Hosted by Mark Harris, Director, Travel Intelligence Network

[Sponsored by BTA and TIN]

Every crisis gives rise to innovation. Amidst the carnage caused by the pandemic, where will the opportunities be for start-ups and what will the impact be on more established providers. And what innovations will emerge in terms of products, service enhancements and value-adds?

In this session we will discuss:

• Has Covid-19 given our industry the opportunity to reset and what should change?
• Which customer needs are currently under-serviced?
• Which travel sectors offer the greatest potential for innovation?
• Is it still all about virtual & digital?
• Will bleisure add more or less value to business trips?

Joing the conversation:

Stephen Hanton, President – International, Synergy Corporate Housing
Steve Lowy, CEO, Anglo Educational Services and The Residences
Tony Matharu, CEO, Blue Orchid Hotels

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