Future-proofing Real Estate Through Hotelisation: The Rise of Service-Led Spaces
By definition, hotelisation is the application of hotel-type services and a hospitality service ethos to commercial and residential estates. Despite the idea floating around for a few decades, it has only been in the last few years that the term saw an increase in chatter within the property sector, and has revolutionised its approach to building management.
In the spring of 2021, SAN editor George Sell joined Guy Windsor-Lewis, CEO and founder of digital property management firm Locale Group, for a webinar with an esteemed panel of speakers to discuss the acceleration of hospitality trends within real estate. The insights that arose from this webinar along with poll results taken from attendees that are made up of real estate professionals, framed this 12 page white paper.
The white paper examines the changing role of spaces and the dynamics of those that own, manage, and occupy them due to the rise of hotelisation. Topics covered include:
- What is hotelisation?
- Technology within hotelisation
- The rise of B2B2C
- The experimentation of spaces: traditional vs innovative
