Reading Time: 8 minutes Worldwide: Working in a service industry has never been an easy profession. The combined balancing acts of being efficient, courteous, welcoming and adaptable for a long shift create mental friction for even the most tenured professional. This goes double for those who work in hospitality, whose hours are irregular, whose efforts are expected to be extraordinary, and who work in businesses with extremely thin margins. These are all recipes for stress.

Reading Time: 10 minutes SAN editor George Sell looks at some of the key trends that will shape the global serviced apartment and aparthotel sector in 2020. • I SHOULD CO CO Co-living and co-working are two sectors which have very rapidly moved from being left-field products for a marketeer’s dream audience of trendy young

Reading Time: 8 minutes   Around 130 professionals from the serviced apartment and broader hospitality sectors converged on Berlin last week for the second annual RECHARGE event. George Sell reports. Hosted at the Colonia Nova venue, the 2019 RECHARGE event picked up where last year’s Amsterdam debut left off, with a great atmosphere of collaboration and