Singapore: The Ascott Limited and Frasers Hospitality are celebrating wins at the World Travel Awards Asia & Australasia.
Ascott was named Asia’s Leading Serviced Apartment Brand at the ceremony in Hong Kong, one of 11 accolades it won across the World Travel awards globally. Ascott has won this honour in Asia for three consecutive years.
Mr Alfred Ong, Ascott’s head for global operations, said: “As the leading brand in Europe, Middle East and Asia, we set a high bar for our properties across the world, placing a strong emphasis on quality and innovation to create the best experience for our guests. Many of our guests have stayed with us for years and it is intrinsic upon our employees to take great care of our guests as we do for our employees. Besides investing in upgrading our properties, we create a holistic experience, from paying attention to little touches to make our guests feel at home, to bringing local experiences to our guests. All these would not have been possible if not for our staff, the pivotal strength of Ascott. We will continue to endeavour creating the extraordinary for our guests and defining excellence in the hospitality industry.”
Frasers Hospitality won seven honours including the award for Leading Serviced Apartment Brand in Australasia for the third year running as well as Australasia’s Leading Serviced Apartment for the sixth time running, for Fraser Suites Sydney in Australia.
Choe Peng Sum, CEO of Frasers Hospitality, said: “As we celebrate our 20th anniversary this year, this recognition is a wonderful tribute to our staff who have worked tirelessly over the years to meet the needs of our guests across the region. This also marks a key milestone moment for our team who are working to strengthen our brand offering as a leading global player in the hospitality sector in the future.”
“The widespread support we have received from our guests as well as other industry professionals has been invaluable to our journey in the past 20 years. As we grow from strength to strength, these industry accolades energise our team to push the envelope to deliver the most memorable guest experiences. We are excited by this recognition from the 2018 World Travel Awards and we look forward to set new industry standards that best meet the evolving needs of all our guests,” he added.
