UK: Samuel Ballard has been appointed residence manager at the 108-key Citadines Islington London.
Originally from Australia, he brings more than 14 years’ experience in the hospitality industry in both front line and managerial roles.
Ballard has been working at The Ascott Limited since 2017 and has experience in developing new processes through training and key skills in cost analysis, productivity, and customer satisfaction. Prior to his appointment, he worked at Ascott’s The Cavendish London hotel as front of house manager and operations manager. He has also worked at Club Tropical Resort Darwin, Rydges Melbourne, and Crown Metropol Perth.
“Citadines Islington London sets a new bar for contemporary accommodation in the borough and provides guests the flexibility and independence to live like a local. I am delighted to be working with the Islington team to showcase our amazing facilities and provide our guests with a safe, comfortable and stylish home-from-home environment,” said Ballard.
Billy Hughes, UK area manager for The Ascott Limited, said: “We are thrilled to have Samuel join the team. He brings a wealth of international experience in the hospitality industry as well as great passion for customer service. He is a fantastic addition, and we look forward to the incredible expertise that he will bring to the role which will undoubtedly benefit our staff and guests at Citadines Islington London.”
