UK: London serviced apartment provider Clarendon has appointed Zobert Asloune as business development manager.
Asloune has an extensive background in the hospitality and business travel industry working for companies including The Ascott Group, GLH Hotels and most recently Go Native, where he was head of business development.
Claire Barrie, director of sales at Clarendon Serviced Apartments, said: “Clarendon is entering the next period of evolution and perhaps the most exciting chapter yet. We continue to strengthen the team and Zobert brings with him strong sector knowledge and proven experience in successfully growing corporate business relationships. Zobert is highly respected within the industry and to have his expertise on-board at this time is a huge benefit to the business.”
Asloune said: “I’m thrilled to join Clarendon Serviced Apartments at such an exciting time. Clarendon has long been regarded as one of the leading independent brands in the serviced apartment sector and have a strong reputation for service delivery and the provision of consistently high standard product across London. There’s a very clear plan for 2017 and I look forward to being part of the team, driving growth and meeting the challenges ahead”.
Clarendon has also announced a partnership with YourWelcome to provide guests with in-room touchscreen technology.
YourWelcome is app-based and delivered through a smart tablet enabling providers to offer guests an easy point of reference and instant access to essential information and additional services during their stay.
Available to guests from the moment of arrival and accessed through a simple registration, the tablet offers guests access to third party on-demand services such as restaurants, food delivery, bars, shopping, discounted tourist and theatre tickets, dry cleaning and much more. In addition the tablet will display essential apartment information including step by step video guides on how to operate apartment appliances.
Commercial director Peter Morgan said: “Clarendon is always seeking to improve customer service and the guest experience. Yourwelcome is a perfect partner as we strive to continue to make life easy, hassle free and convenient for our business and leisure traveller guests. Today’s technology plays such a huge part in people’s decision making and touches more or less every part of daily life. By introducing a familiar device that offers 24/7 access to essential information and services, Clarendon continues to stay apace with technology and guest expectations, offering a greater service and an unrivalled home away from home experience.”
The devices are being rolled out across Clarendon apartments in December with future developments and services planned to be made available in 2017.</p
