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UK: A salary survey of UK serviced apartment companies has revealed a significantly broader range of pay for several positions than this time last year.
The survey, conducted by the Association of Serviced Apartment Providers, gathered information on 65 job titles across 30 companies. There has been considerable variation in levels of pay for certain positions in the space of a year.
The position of sales director commanded the highest average salary both in London – £63,833, as well as in the rest of the UK – £59,625. Last year finance controllers had the highest average salary in London at £53,123.97
This year, finance manager/controller was the second best paid position in London with an average salary reported of £60,827 (last year: £53,123.97); while for the rest of the UK the second highest average salary recorded was for the position of IT manager – £56,192. Last year the highest average salary in other UK areas was for head of revenue management at £47,333
The salary for the position of head housekeeper ranged from the minimum in London of £24,000, the average being £33,024 and the maximum being £51,994. In the rest of the UK the minimum head housekeeper salary reported was £12,000, the average was £21,098 and the maximum was £28,500.
The position of operations manager commanded an even wider range of salary – in London the range was between the minimum of £22,000 (last year: £28,000), the average was £38,833 (up from £37,373 last year) and the maximum was £60,000 (last year £60,600). In the rest of the UK the minimum operations manager salary was £19,000 (last year £28,000), the average was £30,179 and the maximum was £46,350.
The importance of the revenue management function is underlined by the salaries reported for the position of head of revenue manager where in London the minimum salary was £40,000, the average was £53,667 and the maximum £60,000. Out of London the minimum salary reported was £34,000, the average was £42,000 and the maximum was £50,000.
The salaries reported are for full time positions and include any bonus or commission, except for the positions of housekeeping supervisors and housekeeping attendants where some operators pay an hourly rate, hence both the hourly rate and annual salaries have been quoted.
“The objective of this research is to provide a remuneration benchmark for serviced apartment organisations and ultimately provide the industry with the ability to design and implement competitive reward strategies,” said James Foice, ASAP chief executive.</p
