UK: Cambridge serviced apartment provider Citystay has redesigned its website and teamed up with tablet provider YourWelcome.
The company has launched what it describes as a “fresh, new and fully-optimised website design centred around delivering a simple booking process, from any device”.
Operations manager Declan Fitzhenry said: “Citystay has developed an excellent reputation for delivering an outstanding guest experience. We felt it was time to redesign our website to further enhance our guest’s digital experience. Citystay believe that the ability to simply and securely book apartments online is now integral to a guest’s experience.”
As well as promoting a simple booking procedure, the new website provides information on local Cambridge events and activities. Zak Jacobs of design agency Red Alien, which created the site, said: “Guests, corporate clients and agents alike are able to access Citystay’s increased functionality being able to login and access their reservation history, financial reports and much more, particularly important in the current political climate – where corporate duty of care is paramount.”
From early September, all Citystay’s apartments will contain personalised tablets from YourWelcome which allow guests to order additional services, book their free punting trip (included in each Citystay reservation), access instructional videos for appliances, find out information and recommendations on local attractions, restaurants and cafes, order food at specially discounted rates and send map links directly to mobile phones.
Henry Bennett, CEO of YourWelcome, said: “We are delighted to be partnering with Citystay. Citystay are an award winning serviced accommodation provider and we look forward to working closely to continue to innovate to deliver the highest quality guest experience.”</p
