Philippines: Makati Diamond Residences says it has improved online sales with efficient rate and availability distribution through RateTiger.
The property in Makati City has 410 serviced apartments, and has been using RateTiger Channel Manager and Shopper to manage online sales channels in real-time.
Located in the financial district of Metro Manila, Makati Diamond Residences is popular with business travellers. With close to 46 per cent of bookings coming from online, the property says it is important for it to maintain its presence and exposure on OTAs.
Reservations manager Mizza Badajos said: “Compared to my previous channel manager, RateTiger offers a more complex and advanced reporting system which allows me to have a better understanding of the bookings, customer demographics, pacing, booking sources and others.”
The company has been leveraging eRevMax’s connection with global and regional OTAs to update rates and availability across global OTAs and niche channels, while receiving reservations in real-time. Integration with DirectWithHotels has allowed Makati Diamond Residences to manage its online booking engine through RateTiger interface.
“I was able to have a multi-tasking system. In one application I have a channel manager, rate shopper, I can view our reputation management system and rating, and a revenue management solution,” said Badajos.
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