Reading Time: < 1 minute Hosted by George Sell, Editor-in-chief, IHM You will learn: How the role of agents has changed What does the future hold for the agent/operator hybrid? How agents are adapting to a new world of business travel How technology will change the role of the agent Joining the conversation: • Jo

Reading Time: < 1 minute Hosted by Mark Harris, Director, Travel Intelligence Network [Sponsored by BTA and TIN] How quickly will corporate travel bounce back from the consequences of Covid? Domestic business travel is predicted to recover quickly but how realistic are these predictions, and what about international travel? In this session we will discuss:

Reading Time: < 1 minute Hosted by George Sell, editor-in-chief, IHM [Sponsored by IMS and AHV] Our annual look at the year ahead and the trends we believe will shape the future direction of the sector. Joining the conversation are: Jo Layton, director, CAP Worldwide Andrew Harrington, AHV Associates Alex Neale, Head of partner relationships,