March 11th, 12:00 – 1300hrs: ENGAGE! – The New Different

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Hosted by Mark Harris, Director, Travel Intelligence Network

[Sponsored by BTA and TIN]

Despite the recent U-turn on workers returning to their offices, many business travellers are itching to get back on the road. Covid-19 has changed the needs of the business traveller, so how should travel managers be re-tooling their programmes in readiness for business travel’s resumption?

In this session we will discuss:

• Travellers’ concerns and how to address them
• Greater focus on cost, risk and change management and impact on compliance.
• The importance of blending virtual with face-to-face within a travel programme
• Will only essential trips be approved in 2021?

Joining the conversation:
Carol Fergus, Global Travel, Events and Ground Transportation, Fidelity
Jan Jacobsen, Strategic Travel and Meetings Specialist
Steve Banks, Chief Commercial Officer, Capita Travel and Events.
Trine Oestergaard, Managing Director, House of Fisher

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