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Global: ALTOUR has partnered with travel management technology TripStax to launch a shared operating system for its global network of independent travel agencies.
The TripStax solution will combine travellers’ profiles, booking data, quality control, documents and branding across ALTOUR’s global agency network.
The platform is powered by the TripStax Core data warehouse, which collects and stores all traveller booking, profile, finance and third-party data from any content source. The Core integrates this data to provide ALTOUR agencies with a “sole source of truth”.
Gabe Rizzi, president of ALTOUR, said: “This is the model the industry has been trying to crack for 20 years. Unified data, unified quality control, unified customer experience – all without sacrificing the cultural fluency that wins accounts and keeps travellers loyal. This is a step-change in what a mid-sized TMC can deliver, and it puts us in a very different conversation with global buyers.”
Jack Ramsey, CEO of TripStax, added: “For decades, the industry has tried to create global agency networks, but agencies still operated independently behind the scenes. What we’ve built with ALTOUR is fundamentally different. For the first time, agencies in multiple markets can operate through a single quality control, profile, data and documentation framework, creating a truly unified global service model.”
ALTOUR is a corporate travel management company with a presence in over 90 countries, and a member of Internova Travel Group.
TripStax is a fully connected modular stack of proprietary business travel applications: Analytics, Approve, Content, Docs, Mobile, Portal, Profile, Track. The company’s vision is to “redefine the technology landscape and economics for small to mid-size TMCs”.
Highlights:
- ALTOUR has partnered with TripStax to deploy a unified operating system across its global network of independent travel agencies, standardising corporate travel technology and workflows.
- The TripStax platform combines traveller profiles, booking data, quality control, documentation and branding into a single operating environment for ALTOUR’s worldwide agency network.
- Powered by the TripStax Core data warehouse, the technology integrates booking, profile, finance and third-party data from multiple content sources to create a unified data platform for travel agencies.
- ALTOUR, a corporate travel management company operating in more than 90 countries, said the partnership will deliver a consistent global customer experience while supporting independent agency operations.
