UK: Josie Oliveira has joined CAP Worldwide to lead the company’s growth in the Americas.
Oliveira, previously of Santa Fe and Cartus, is principally responsible for developing the CAP service delivery in market, driving excellence in guest care and client support while working strategically with Jo Layton and Andrew Hopgood to continue building their business. Josie joins Clare Ace, Kate Scott and Francine Migliorati in creating effective brand partnerships with apartment and corporate housing operators in the new region.
Prior to joining CAP Worldwide, she was employed at Cartus and Santa Fe Relocation, offering strategic global mobility solutions to multi-national organizations and their employees. Having worked primarily in customer-centric roles, Oliveira has led numerous projects for key clients and brings her knowledge of relocation both within the US and internationally.
Jo Layton, director of CAP says “I have had the pleasure of working with Josie for many years in previous roles. She is very highly respected in the relocation arena and has a true passion for excellence, along with an entrepreneurial attitude and a deep knowledge of the importance of ensuring the health, safety, security and overall happiness of our travellers.
Layton added: “Josie’s appointment into our team has been warmly welcomed by our fellow directors who are delighted to support her in managing our service delivery in her region. She is already a great asset to our ambitious, aspirational start-up”.
CAP’s business model is focused on innovation, promoting creativity and cost-effectiveness within the serviced apartment sphere. Oliveira will be a part of a board made of 80 per-cent women.
Andrew Hopgood, COO, said: “Josie is a seasoned relocation professional with over ten years of relocation industry experience. Her passion for the business and for building quality relationships with clients, partners, and colleagues is the cornerstone of her success, and a key reason why we felt that she would be a great addition to our team. We are truly fortunate to have Josie on-board to help with the continuous development of our relationships and services in The Americas.”
Oliveira said: “I am very excited to be part of the highly respected and skilled CAP Worldwide leadership team and I look forward to continuing to develop the company’s strong entrepreneurial ethos.”
She added: “My position in The Americas is supported by our global digital eco-system, CAPTURE, ensuring that our team remains connected. The blend of current technology managed by great people is the key to providing efficient and effective long stay programmes for our corporate buyers. I am delighted to be responsible for driving the development of this exciting new brand in the hospitality and extended stay sector in The Americas”.
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